Are your templates easy to use? Yes! We assume that you have a basic working knowledge of the specific template software—Photoshop or InDesign. All of our templates come with step by step instructions which includes detailed steps with screenshots. We'll show you several ways to place your images and customize the templates to help you create a unique design for your clients. If you need additional help, please check out our video tutorial: How to Edit a Photoshop Template
What software do I need to use your templates?
For Photoshop Templates:
Our templates are designed for Adobe Photoshop (CS6 or newer) or Adobe Photoshop Elements (Elements 11 or newer). There are other programs that can open layered PSD files. Download one of our Freebies to see if your program will work with our templates.
For InDesign Templates:
Our templates are designed for Adobe InDesign (CS6 or newer). Download one of our Freebies to see if your program will work with our templates.
What if I don't have Photoshop, Photoshop Elements, or InDesign?
You can download a free 30-day trial of these software applications from www.adobe.com. This will give you 30 days to work with the templates and decide if you want to purchase the software.
Will I receive all of the fonts used in the template?Due to the individual copyrights of the fonts, we are not able to distribute the font files. However... We provide a list of all fonts used in the template.
How customizable are the templates? Because all of the design elements are on separate layers, our templates are easy to customize. In addition to inserting your own photos, you may also:
How quickly will I receive my files? All of our products are digital files. Your files will be available for immediate download after your payment is processed.
Where is my download link?! If you paid with PayPal, make sure you're checking the correct email address. Your link will be sent to the email address associated with your PayPal account. You might also want to check your junk/spam folder.
Can I reuse your templates or parts of your templates for resell in my own store? No. You MAY NOT resell, redistribute or share your as a digital file or claim the design as your own when selling printed templates to your own customers. The purpose of the templates is to create a finished image that will be sold as a "flattened" image to you customer.
Where should I get my designs printed? When our templates are vendor specific, we include instructional information for you. Otherwise, please feel free to use your preferred photo lab. (See our list of preferred printers here.)
My print looks wrong. Please make sure you check the colors, bleeds, trim lines, text frames, and fonts of the template before printing. Suebelle Designs is not responsible for printing errors.
How do I get a refund? Due to the nature of the products, we do not issue refunds or exchanges. We strongly recommend that you create a backup of our file. We do no offer file forwarding because of data loss, rewriting, or other technological issues.
Do you do custom design work? Yes. Please use our Request a Quote form to submit your project information and check my availability.